Why can't I find the Contact us element in my editor?

The short version

The element is gated by page type. In a funnel it only exists on a step created as a Contact us page. On a blog it can sit on any page except the homepage.

Looking for it in the elements panel while editing a different kind of funnel page, an opt-in page or a sales page, for example, will not find it there. It is not a matter of scrolling further down the panel.

Adding it inside a funnel

The page type is chosen when the step is created; no article describes a way to change it afterward.

1. Click Add step in the funnel.

2. In the Type field, choose Contact us page. It is under the Misc heading. Contact us is a page type in this list, not an element in the editor.

   

3. Name the step, pick a template or start from scratch, and click Save.

Starting from a template hands you a page with the element already on it. Starting from scratch means dragging the Contact us element in yourself, from the panel on the left, once the page type is already set to Contact us page. Either way, the page type has to be right before the element shows up.

Adding it to a blog

A blog works differently. Every blog template already includes a prebuilt contact page, reached from the blog's Pages tab. The same Contact us element can also be dragged onto any other blog page you build, with one exception: the homepage cannot carry it.

What the element actually does once it is there

Its settings, in the panel on the left, cover two things: whether visitors can attach a file to their message, and the confirmation text shown after they submit.

The email address that receives the submissions is not set on the element itself. It lives on the domain: your profile picture, then Settings, then Custom domains, then the three dots next to the domain, then Settings, then the field for Contact us form submissions.