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Coupon or price-plan discount: which one do I want?

Short answer

A coupon, nearly always. A price plan in systeme.io has no discount setting of its own, so the alternative is building a second price plan at the lower amount and putting that on the order form instead.

What a coupon is

A code the buyer types into the order form to get money off. Coupons live under the Assets tab, at Coupons, and are created there rather than inside the funnel.

Creating one asks for six things.

  • A name, for your own reference
  • The code the customer types
  • A discount type: a fixed amount or a percentage
  • The amount itself
  • An expiration date
  • A limit on how many people can use it

Pick the fixed amount type and a Coupon currency field appears as well, because a flat sum has to be denominated in something.

What a price plan holds

A price plan is where the amount and the schedule live. The settings systeme.io documents for one are the display names, the statement descriptor, the type (one-time payment, subscription or payment plan), the amount, the interval between payments, the number of payments, an optional trial period, and the tax behaviour.

There is no discount among them. A price plan holds one amount, and nothing in it records what the full price was.

So what does a price plan discount actually mean?

Building a second price plan at the lower amount and selling that one instead. An order form accepts one or more price plans, so a reduced plan can sit alongside the standard one or replace it for a while.

It is a real technique. It is not a discount feature, which is why looking for the setting is a waste of an afternoon.

The two side by side

 Coupon codeSecond price plan
What the buyer doesTypes a codeNothing. The lower price is what they see
ExpiryA date set on the couponWhenever you change the order form back
Use limitA number you set, or blank for unlimitedNone
On a subscriptionComes off each payment on its due dateIt is the recurring amount
Extra work on the pageA Coupon element dragged into the editorNone
Changing the amount laterNot possible. Create another couponEdit the plan, or create another

Which one do I want?

  • A code handed to one group, or read out to a live audience: coupon.
  • An offer that has to expire on a date, or stop after 50 buyers: coupon.
  • A lower price for a whole launch window, with no code to leak: second price plan.
  • A price the buyer should see fall when they type something: coupon.

What a coupon does to a subscription

It comes off every payment, not only the first. The discount is applied on the payment due date each month, so a $100 monthly subscription with a $20 coupon bills at $80 a month for as long as it runs.

To hand something over for nothing, set the fixed amount equal to the price, or set the percentage to 100.

The rules that catch people out

  • Pick the expiry from the calendar popup. Type the date in by hand and the coupon will not work.
  • Leave the limit box empty for unlimited uses.
  • The amount is final. Once a coupon exists, its discount amount or percentage cannot be changed. A different discount means a different coupon.
  • Two steps put it on the page. Adding the coupon in the order form settings is one. Dragging the Coupon element into the page in the editor is the other. Skip the second and the buyer has nowhere to type.

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