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General
Account setup, domains, plans and the things that do not sit neatly anywhere else.
Most people land here from a question that turned out to be about the account rather than about a feature: what the free plan really holds, whether a domain is needed, what survives if the subscription stops. Start with what the free plan actually includes, because the limits it sets are what most of the other answers here are about. Which plan you need follows from that, and the domain answers matter only once you have decided to put a real address in front of it.
- Is systeme.io free? Yes, and the free plan never expires. Here is exactly what fits inside it.
- Which systeme.io plan do I need? Count your contacts. That is nearly the whole decision.
- Should I build my website with a funnel or a blog? There is a third option, and it is the one their own help centre buries.
- Do I need my own domain to use systeme.io? No. Every account already has a working address. Here is the point where your own starts to matter.
- What is the difference between a page, a funnel and a website? Three words for three sizes of thing, each under a different menu item.
- What does an automation rule actually do? Trigger on the left, action on the right. Plus the per-contact cap nobody mentions.
- What is a workflow, and how is it different from an automation rule? Rules fire and finish. Workflows can wait, branch, and sit switched off until you say so.
- Can I use systeme.io without knowing any code? Yes. The nearest you get is pasting somebody else's tracking snippet into a box.
- Why does my page look fine on desktop and broken on mobile? There are two views of the page and you have been editing one of them.
- What is a subdomain, and do I need one? Every account already has one. Connecting your own follows a different guide from a whole domain.
- What is the Facebook Pixel and do I actually need it? Meta's code rather than a systeme.io feature. What has to exist before it works.
- What does "domain root" mean and why does systeme.io keep asking? One word, two different fields. Which of them you are being asked for.
- Can I run more than one website from one account? The free plan carries one custom domain. Sub-accounts are unlimited on every plan.
- What is a webhook, and would I ever use one? systeme.io posting a parcel of JSON at a URL you own. Six events, twelve retries.
- Can somebody else work in my account without my password? Yes, by email invite. Two roles, and a list of things only the owner ever reaches.
- What is UTM tracking and is it worth setting up? Tag the link, tick one box, read it in an export. It stops short of purchases.
- How do I test a funnel works before sending real traffic at it? Opt in as a stranger, buy at a dollar, refund yourself. Plus the timing rule that fakes a failure.
- What is double opt-in, and should I turn it on? One extra click before a subscriber counts, and a 24-hour clock on the ones who ignore it.
- Free plan or free trial: which one am I actually on? Two different things sharing one word. Where to look, and what the phrase means in the menus.
- What happens to my funnels if I downgrade or stop paying? The funnels stay. What has to happen before the plan changes, and who actually changes it.
- Why do accounts get restricted, and how do you avoid it? Two causes of restriction, three warning emails, and what support says about free accounts left unused.
- If I cancel, do I keep my content? Yes, and the date it happens is not the day you press it. Plus the one file to take out first.
- Can I turn white label off once I've switched it on? No. Read the warning before you click Activate, not after.
- Why is my domain still not approved after 48 hours? Missing www, a blocked SSL certificate, or a CNAME your host would not add.
- Why does Facebook block my systeme.io link? Its own article does not say why. Only how to appeal it.
- What happens if I upgrade my systeme.io plan while paying through PayPal? No prorating on PayPal. You pay in full and cancel the old plan yourself.
- Why can't I change my systeme.io account email myself? No toggle, no field. What support actually needs from you, and how long it takes.
- What can I actually export out of systeme.io? Six real export buttons, and one of them only the account owner is allowed to press.
- Why does my domain show the wrong page when someone types it without a path? The homepage is just whichever item still has an empty path box. Find the other one holding it.
- Why can't I find the Google Sheets action in my automation rule? It is not missing. It only exists one step up, inside a Workflow.
- Can I move a funnel or a course from one of my accounts to another? There is a Share button, not a Move one. That difference is most of the answer.
- Is a file I upload to systeme.io private? No login, no expiry, tested with zero authentication on the address. What actually protects the file, and what this does not tell you about paid content.